Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)
In compliance with the SEBI circular, Eternal Research Investment Advisor has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
- Dedicated Channels
- Email: [email protected]
- Helpline: +91-7771997647 / +91-9630057714 (operational Mon–Fri, 9:30 AM – 6:00 PM)
- Web Form: https://eternalresearch.in/contact/
- Process
- All accessibility-related grievances will be acknowledged within 2 working days.
- Resolution/response will be provided within 15 working days.
- Complex issues requiring longer timelines will be communicated clearly to the complainant.